Integrating AI at scale: Overcoming technical and operational blockers

Panel discussionInsurance Tech & AI Club Briefing 1

2025-04-24 | 02:20 PM - 03:05 PM

Information

While interest in AI has surged across the insurance sector, there are still firms that are struggling to move beyond isolated pilots and into business-wide integration. Legacy systems, regulatory uncertainty, and difficulty demonstrating value continue to slow progress. In this session, we’ll explore the real-world obstacles insurers are facing in deploying AI at scale and the strategies being used to overcome them.

  • Understanding how legacy systems and fragmented infrastructure impact AI deployment and what insurers are using to bridge the gap.
  • Discussing how insurers are benchmarking AI performance against human error rates to set realistic expectations
  • Evaluating risks of vendor lock-in and platform dependency to avoid an over-reliance on global tech providers for AI infrastructure
  • Examining the evolving regulatory landscape – including ethical AI standards and what governance frameworks insurers are putting in place to meet their internal governance