Thursday, April 24

09:00 AM - 09:35 AM   

Welcome and introduction

OtherClaims Club Briefing 1Underwriting Club Briefing 1

09:35 AM - 10:00 AM   

Opening address: Helping insurers better risk assess the cars of today and tomorrow

Opening addressClaims Club Briefing 1Underwriting Club Briefing 1

10:00 AM - 10:40 AM   

Panel: Fleet and commercial vehicle underwriting – plotting a road back to reliability

Panel discussionUnderwriting Club Briefing 1

10:00 AM - 10:40 AM   

Panel: The Road ahead - Future-proofing repair strategies for a hi-tech vehicle parc

Panel discussionClaims Club Briefing 1

10:40 AM - 11:15 AM   

Networking break

Networking breakClaims Club Briefing 1Underwriting Club Briefing 1

11:15 AM - 11:45 AM   

Fair pricing? – How regulatory intervention could actually make UK insurance unsustainable

Panel discussionUnderwriting Club Briefing 1

11:15 AM - 12:00 PM   

Trends in insurance claim complaints; an update from the Financial Ombudsman Service

Panel discussionClaims Club Briefing 1

12:00 PM - 01:00 PM   

Networking lunch

LunchClaims Club Briefing 1Underwriting Club Briefing 1

12:00 PM - 01:00 PM   

Networking lunch

LunchInsurance Tech & AI Club Briefing 1

01:10 PM - 01:55 PM   

Creating in-house AI solutions to get staff more comfortable using it

Panel discussionInsurance Tech & AI Club Briefing 1

01:55 PM - 02:20 PM   

Networking Break

Networking breakInsurance Tech & AI Club Briefing 1

02:20 PM - 03:05 PM   

Integrating AI at scale: Overcoming technical and operational blockers

Panel discussionInsurance Tech & AI Club Briefing 1

03:15 PM - 04:00 PM   

Agentic AI and the Future Workforce

Boardroom sessionInsurance Tech & AI Club Briefing 1

03:15 PM - 04:00 PM   

Practical AI in Action – Real-world use cases from insurance leaders

Boardroom sessionInsurance Tech & AI Club Briefing 1

Tuesday, June 3

09:30 AM - 09:35 AM   

Welcome and introduction - Underwriting Club Briefing 2

OtherUnderwriting Club Briefing 2

09:30 AM - 09:35 AM   

Welcome and introduction to the Claims Club Briefing 2

OtherClaims Club Briefing 2

09:35 AM - 10:15 AM   

Claims on the Edge — inflation, gaps in cover, and the vanishing trades

Panel discussionClaims Club Briefing 2

09:35 AM - 10:00 AM   

Keynote Address: Fire Risk in Focus – Strengthening Underwriting Through Prevention and Insight

KeynoteUnderwriting Club Briefing 2

10:00 AM - 10:40 AM   

Building Resilience – from climate risk to risk selection

Panel discussionUnderwriting Club Briefing 2

10:15 AM - 10:40 AM   

From Space to Settlement: Real-World Applications of Satellite Data in Property Claims

OtherClaims Club Briefing 2

10:40 AM - 11:15 AM   

Networking break - Claims Club Briefing 2

Networking breakClaims Club Briefing 2

10:40 AM - 11:15 AM   

Networking break - Underwriting Club Briefing 2

Networking breakUnderwriting Club Briefing 2

11:15 AM - 12:00 PM   

Claims Unchained — smashing silos with AI, automation and bold thinking

Panel discussionClaims Club Briefing 2

11:15 AM - 11:40 AM   

Intelligent Underwriting – leveraging data, AI & automation to sharpen the edge

Panel discussionUnderwriting Club Briefing 2

11:40 AM - 01:00 PM   

Networking lunch - Underwriting Club Briefing 2

LunchUnderwriting Club Briefing 2

12:00 PM - 01:00 PM   

Networking Lunch - Claims Club Briefing 2

LunchClaims Club Briefing 2

12:00 PM - 01:00 PM   

Networking lunch - Insurance Tech & AI Club Briefing 2

LunchInsurance Tech & AI Club Briefing 2

01:05 PM - 01:10 PM   

Welcome and introduction - Insurance Tech & AI Club Briefing 2

OtherInsurance Tech & AI Club Briefing 2

01:10 PM - 01:35 PM   

Keynote Address: Breaking down the barriers to data acquisition and innovation

KeynoteInsurance Tech & AI Club Briefing 2

01:35 PM - 02:05 PM   

Predictive analytics in practice

Panel discussionInsurance Tech & AI Club Briefing 2

02:05 PM - 02:35 PM   

Beyond the Risk Curve – How Brokers Are Using AI and Predictive Analytics to Transform Client Value

Panel discussionInsurance Tech & AI Club Briefing 2

02:35 PM - 02:40 PM   

Closing remarks

OtherInsurance Tech & AI Club Briefing 2

Thursday, September 11

09:30 AM - 09:35 AM   

Welcome and introduction - Briefing 3

Opening addressClaims Club Briefing 3Insurance Tech & AI Club Briefing 3Underwriting Club Briefing 3

09:35 AM - 09:50 AM   

Opening Keynote – Fraud in Focus – The Evolving Threat Landscape for Insurers

KeynoteClaims Club Briefing 3Underwriting Club Briefing 3

09:35 AM - 10:05 AM   

Opening Keynote: Combating Insurance Fraud and Deception with Conversational AI

KeynoteInsurance Tech & AI Club Briefing 3

09:50 AM - 10:40 AM   

Tackling ghost broking – data, detection and industry collaboration

Panel discussionClaims Club Briefing 3Underwriting Club Briefing 3

10:05 AM - 10:40 AM   

Rewiring SME Insurance – Lessons from the UK’s First Agentic AI-Native Broker

Panel discussionInsurance Tech & AI Club Briefing 3

10:40 AM - 11:15 AM   

Networking break - Briefing 3

Networking breakClaims Club Briefing 3Insurance Tech & AI Club Briefing 3Underwriting Club Briefing 3

11:15 AM - 12:00 PM   

Cyber for the reluctant market – rethinking SME engagement post-incident

Panel discussionUnderwriting Club Briefing 3

11:15 AM - 12:00 PM   

Data, deception and detection – strengthening fraud resilience in claims

Panel discussionClaims Club Briefing 3

11:15 AM - 12:00 PM   

Fraud in the age of AI – rethinking detection, identity, and claims triage

OtherInsurance Tech & AI Club Briefing 3

12:00 PM - 01:00 PM   

Networking lunch - Briefing 3

LunchClaims Club Briefing 3Insurance Tech & AI Club Briefing 3Underwriting Club Briefing 3

Thursday, October 9

10:40 AM - 11:20 AM   

Claims at a crossroads – capacity, risk inflation and the rising cost of certainty

Panel discussionClaims Club (Forum at Broker Expo)

10:40 AM - 11:20 AM   

Underwriting in a fractured world – risk appetite, geopolitics and the new strategic reality

Panel discussionUnderwriting Club (Forum at Broker Expo)

11:20 AM - 12:00 PM   

Beyond the buzzwords – delivering real value with claims technology

Panel discussionClaims Club (Forum at Broker Expo)

11:20 AM - 12:00 PM   

Beyond the placement – rethinking broker–underwriter relationships

Panel discussionUnderwriting Club (Forum at Broker Expo)

12:00 PM - 01:30 PM   

Lunch

LunchClaims Club (Forum at Broker Expo)Underwriting Club (Forum at Broker Expo)

01:30 PM - 02:10 PM   

Beyond the Settlement – Strengthening Broker–Insurer Collaboration in Claims

Panel discussionClaims Club (Forum at Broker Expo)

01:30 PM - 02:10 PM   

Underwriting rewired – AI, predictive insight and the road ahead

Panel discussionUnderwriting Club (Forum at Broker Expo)

02:10 PM - 02:50 PM   

Connecting insights: exploring emerging trends in location risk

Panel discussionUnderwriting Club (Forum at Broker Expo)